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Bringing reporting into your financial planning process

  In this blog, I’m focusing on the reporting piece of financial planning and analysis process and the important role technology plays. First, I want to share a brief anecdote. Having coming from the...

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How do you develop a truly agile end-to-end experience in reaction to what...

It’s no secret that the balance of power has shifted with customers now having more control than ever before. The impact this has on the way in which Financial Services organisations operate is...

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Insurance and Business Continuity: How to be Prepared

In the midst of your flourishing business ideas, exciting client meetings and ambitious future plans, making sure you have the right insurance is probably something that inadvertently slides down to...

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Cash for Complaints: No Thanks – We’re British

A willingness to offer compensation as soon as customers demand it does not guarantee their loyalty, or improve market share.  More than 2,000 UK consumers were asked about their response when products...

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Autumn Statement 2015: Your reaction

Last week saw George Osborne deliver his first Autumn Statement as the Chancellor of the Conservative Government. As always, UK business owners were sat on the edge of their seats waiting to hear what...

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What technology companies want from the Budget 2016

Chancellor George Osbourne will be announcing his spring Budget tomorrow. Businesses and the general public alike are waiting on the edge of their seats to find out what will stay, what will be cut,...

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Roundup of the Budget 2016

It’s safe to say that the Chancellor’s budget had its fair share of surprises this week. Science and technology played a somewhat minimal role, while small businesses rejoiced following a reform of...

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Is your brand putting customers first?

Businesses across industry sectors are increasingly looking for ways to improve customer experience in order to boost sales and drive value. Typically, this involves harnessing technology to gather...

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Disruptive technology provides a wealth of opportunity for the high street

The latest British Retail Consortium (BRC) report encapsulates the immediate challenges facing the industry: shop closures; the impact of the National Living Wage; the rise in business rates; and the...

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Future cheque clearing model places emphasis on speed and innovation

Cheque volumes in the UK may have dropped from four billion in 1990 to 644 million in 2014, however the introduction of the Future Clearing Model will modernise the payment method, with banks using...

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